Hi @LevKushnir ,
Thank you for your detailed response, I’m grateful that you took the time to respond to my query.
First I’ll describe how it works manually.
Given below is one such example of where the automation fails:
You either click on the drop down and wait for the items in the list to load(I suppose it retrieves the values from its database) or you can type into the box and wait for dropdown to load.
Now for the automation part,
Select Item activity doesn’t work for dropdowns in SuccessFactors.
If I use a “Select Item” activity, it results in the error shown below:
So Select Item is a no-no when dealing with SuccessFactors.
Another thing I’ve noticed is the robot is always successful in entering the text, but that doesn’t always lead to the dropdown generation. Even if I include a click, enter text and keystrokes action, it doesn’t select the right value.
Although the bot is always successful in typing into the field, just typing in the required value(Country in this case e.g.USA) will not suffice. I will have to enter the exact text(or partial), and select the required value for it get registered.
Sometimes, keystrokes don’t work, or the provided delays isn’t sufficient for dropdown to fully generate(and there is only so much delay we can provide, unnecessarily lengthening the process).
Also, we have tried Computer Vision and Image Automation, but it doesn’t register certain fields, especially when running in RDP.
In a nutshell, the main issue I face while automating SF, is when I have to automate selection of items from a dropdown list.