Assistance Needed with Identifying New Queue Items in UiPath Insights

Hello everyone,

I’m currently developing dashboards using UiPath Insights for monitoring our RPA processes. My main challenge is to accurately identify and display new items in the queue. Currently, I can only retrieve items that are successful, deleted, errored, or abandoned, but I’m struggling to get the new items that have just been added to the queue.

I would like to know how to capture and visualize these new items in a dashboard, showing how many new items are in the queue. Additionally, I want to create another dashboard that displays the total number of remaining items to be processed. This would be calculated by summing all the statuses I can currently retrieve and then subtracting the total queue count, including those new items that aren’t visible yet.

I’d appreciate any insights or suggestions from the community on how to achieve this!

Thank you

Hi, @Marco_Marco Welcome to the Community!

filter your dashboard by the “In Progress” status to count unprocessed items. For total remaining items and then add up all known statuses successful, errored, deleted, abandoned and subtract from the total queue count including new items.

@Marco_Marco

Welcome to the community

I dont think you can get new items in the queue into insights

As they are not linked to any robot,machine anything yet and no insight can be provided

I see where you are coming from but insights might not be the nest plce now

Cheers

Thank you =)

Yes, these are items that have no connection with a robot, but they are still items that should be shown to give the customer an idea of ​​how many items are in the queue to be processed or how many are still missing… Here’s a tip for developers to correct this, as I personally understand this as a crucial point in some types of dashboards.

Thank you =)

Exactly what I want to do, but it doesn’t let me get the “total items” because it ignores the “new” ones, there’s no point in a dashboard tool that doesn’t list new items or the overall total of items in the queue…

1 Like

@Marco_Marco

can be considered as improvement

but think of it like this ..they are stale items with no relation to any other table or data excel the queue in itself

cheers