Insights - Getting Queue data into Dashboards

Help Insights
1

Hi There,

I am trying to get the queue item status and the postpone date into the dashboard’s data model.

However, for item status, I tried using “Queue Processing Status”, but that only provides me with Failed, Successful and Abandoned. I am particularly looking for New status items.

Secondly, how can I get the item’s postpone date in the dashboard.

Thanks in advance.

2

Hi @gulaum ,
Welcome to Uipath Community.
Are you mentioning the monitoring section in orchestrator as dashboard?

3

Hi @sangeethaneelavannan1

Thanks for the prompt response. No, I am talking about UiPath Insights.

Thanks!

4

@gulaum The only processing statuses that are available in Insights are the final statuses you listed: Successful, Failed, and Abandoned

Below is the data model for Queues in Insights. On the row for Processing Status the same status are stated. Postpone isn’t included in the data model but defer date is. Since the transactions need to be in a final status, the Defer Date may get you the data you are looking for be as a point to report from, not as a way to see what transactions are in a “postponed status”. Best of luck!