Adding an AD user

[Jorge_Cavalcante]

Have you taken a look at this post?

User does not exist - windows authentication - Troubleshoot steps

Description After add a user to production environment, the user try to login and get the error User does not exist [image] Troubleshooting steps In the Domain field, type the domain or subdomain to which the user belongs. If left empty, the user will not be able to log in using Windows Authentication. Thus before adding the user the windows authentication needs to be enabled. Please follow the step by step guideline to enable the same in web.config & IIS Thereafter, Perform the below…