Add AD User Error in Orchestrator

[jabroeke (Jan Broeker)]

Hello,

I have a little problem with my AD users in Orchestrator. I can add and manage all AD users to the Orchestrator, except one user, and that then also my AD user. I get the following error message there:

DOMAIN\ad|S-1-5-21-713751535-2062382795-2222305133-2505@DOMAIN does not exist. (#1002)

The user excites and I can also easily find in AD. Any idea or even a solution?

[Jobin_Joy]

Hi @jabroeke

Welcome to UiPath Forum.

Hope the below links will help you.

Assigning roles

Accounts and groups

Thank you.

[jabroeke (Jan Broeker)]

Hello @Jobin_Joy,

thank you very much for the quick reply. I have already looked through the documentation, but unfortunately still not found the error. I work all day with the AD user, only add unfortunately does not work.

[codemonkee (Tim)]

@jabroeke

DOMAIN\ad|S-1-5-21-713751535-2062382795-2222305133-2505@DOMAIN does not exist. (#1002)

I would suggest looking at your Orchestrators Event Logs in the Event Viewer to see if it reveals a more helpful error message and go from there.

More details can be found here

Orchestrator - Orchestrator Logs

You can also review your SQL Server database to see if User records are being created appropriately in part, or if a field value is not quite right when comparing to the other user records.

What version of Orchestrator are you using?

[jabroeke (Jan Broeker)]

Hi @codemonkee

thanks for the hint. Unfortunately, I can not figure out from the logs. Here are the logs:

2021-12-09 08:29:00.2050 UiPath.IdentityServer.Application.Directory.DirectoryService Unexpected error when saving directory entity ad|S-1-5-21-713751535-2062382795-2222305133-2505@kamu in partition 2
InvalidOperationExceptionSequence contains more than one element. at Microsoft.EntityFrameworkCore.Query.ShapedQueryCompilingExpressionVisitor.SingleOrDefaultAsync[TSource](IAsyncEnumerable1 asyncEnumerable, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Query.ShapedQueryCompilingExpressionVisitor.SingleOrDefaultAsync[TSource](IAsyncEnumerable1 asyncEnumerable, CancellationToken cancellationToken)
at UiPath.IdentityServer.MultiTenant.Identity.MultiTenantUserStore.FindByDirectoryIdAsync(String directoryId, Int32 partitionId, CancellationToken cancellationToken)
at UiPath.IdentityServer.MultiTenant.Identity.MultiTenantUserManager.FindByDirectoryIdAndPartitionAsync(String directoryId, Int32 partitionId)
at UiPath.IdentityServer.Web.Application.Services.UserService.CreateOrUpdateDirectoryEntityAsync(Int32 partitionId, DirectoryEntity directoryEntity)
at UiPath.IdentityServer.Application.Directory.DirectoryService.SaveDirectoryEntityAsync(Int32 partitionId, DirectoryEntity directoryEntity)

{“statusCode”:404,“statusDescription”:“NotFound”,“message”:“The entity was not found.”}

UiPath.Orchestrator.Core.Exceptions.NotFoundException: Error code - 1002, Message - ‘kamu\ad|S-1-5-21-713751535-2062382795-2222305133-2505@kamu does not exist.’
at async Task UiPath.Orchestrator.Core.DirectoryService.DirectoryExtensions.GetUserAsync(IDirectoryClient client, UserType userType, DirectoryIdentifier directoryIdentifier)
at async Task UiPath.Orchestrator.Core.DirectoryService.DirectoryExtensions.GetObjectAsync(IDirectoryClient client, UserType userType, DirectoryIdentifier directoryIdentifier)
at async Task UiPath.Orchestrator.Application.Users.UserService.DecorateDirectoryUserAsync(UserDto input, UserCreateContext context)
at async Task UiPath.Orchestrator.Application.Users.UserService.CreateDirectoryUserAsync(UserDto input, UserCreateContext context, string tenantKey)
at async Task UiPath.Orchestrator.Application.Users.UserService.CreateAsync(UserDto input, UserCreateContext context)
at async Task Abp.Domain.Uow.UnitOfWorkInterceptor.InternalInterceptAsynchronous(IInvocation invocation)
at async Task Abp.Domain.Uow.UnitOfWorkInterceptor.InternalInterceptAsynchronous(IInvocation invocation)
at async Task Abp.Runtime.Validation.Interception.ValidationInterceptor.InternalInterceptAsynchronous(IInvocation invocation)
at async Task UiPath.Orchestrator.Application.Provisioning.ModernProvisioner.CreateUserAsync(UserDto userDto, UserCreateContext userCreateContext)
at async Task UiPath.Orchestrator.Application.Provisioning.DirectoryProvisioner.CreateUserAsync(UserDto userDto, UserCreateContext userCreateContext)
at async Task UiPath.Orchestrator.Web.Api.OData.Controllers.UsersController.Post(UserDto userDto)
at async ValueTask Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor+TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, object controller, object arguments)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()+Logged(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()+Awaited(?)
at void Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(ref State next, ref Scope scope, ref object state, ref bool isCompleted)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()+Awaited(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeNextExceptionFilterAsync()+Awaited(?)
at void Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ExceptionContextSealed context)
at Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(ref State next, ref Scope scope, ref object state, ref bool isCompleted)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeNextResourceFilter()+Awaited(?)
at void Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
at Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(ref State next, ref Scope scope, ref object state, ref bool isCompleted)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()+Awaited(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeAsync()+Logged(?)
at async Task Microsoft.AspNetCore.Builder.RouterMiddleware.Invoke(HttpContext httpContext)
at async Task Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
at async Task UiPath.Orchestrator.Startup.Swagger.UiSwaggerMiddleware.InvokeAsync(HttpContext httpContext, ISwaggerProvider swaggerProvider)
at async Task UiPath.Orchestrator.Web.Middleware.HeadToGetMethodTransformMiddleware.InvokeAsync(HttpContext context)
at async Task Microsoft.AspNetCore.Builder.Extensions.MapMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Builder.Extensions.MapMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Builder.Extensions.MapMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Localization.RequestLocalizationMiddleware.Invoke(HttpContext context)
at void UiPath.Orchestrator.Security.Auth.GenericAccessTokenMiddleware+<>c__DisplayClass0_0+<b__2>d.MoveNext()
at async Task Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Builder.Extensions.MapMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Builder.Extensions.MapWhenMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Builder.Extensions.MapWhenMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Builder.Extensions.MapWhenMiddleware.Invoke(HttpContext context)
at async Task NWebsec.AspNetCore.Middleware.Middleware.MiddlewareBase.Invoke(HttpContext context)
at async Task UiPath.Orchestrator.Web.Middleware.ErrorHandlingMiddleware.InvokeAsync(HttpContext context, IErrorService errorService, ILogger logger)