Add Queue Item: You are not authenticated! Error code: 0

[Pooja2 (Pooja)]

Hi

I am getting Add Queue Item: You are not authenticated! Error code: 0 error

Anyone know how to solve this error?

[system]

Hello @Pooja2!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

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Forum_Staff

[benngo]

Hello, I am also getting this error.
Doing a simple test to get ‘Add Queue Item’ to send to Orchestrator but because of this error I can not proceed. Any help would be great.
Heres the work flow.

Orchestrator Queue settings

[Steven_McKeering]

@Pooja2 @benngo

Hey

In Orch, check the folder you are using has the relevant permissions.

Click on Tenant=> Folders => Your_Folder
Then check the relevant user has the right permissions to add a Queue item / whatever you need.

Hopefully this helps you and other users in the future.

Cheers

Steve