Action Center - License Allocation Error (Group Everyone)

Hi everyone,

We use AzureAD for user management, which means every user is automatically already part of the “Everyone” group.
However, all users see the following message: “Please contact your administrator to allocate the right licenses for this application access.”

They are able to work on the tasks without any issues, but the message causes confusion.

How can this be resolved?
I’ve read in other posts that users need to be added to the Attended User group, which should remove the message. But how exactly can I do this? In my case, the option to select the Attended User group isn’t available under the Everyone group (see attachment).

I hope someone can help!
Best Regards,

This message appears because user license management is enabled , but users are not properly assigned licenses via group allocation or direct assignment. Even though users are part of the “Everyone” group via AzureAD, that group does not automatically allocate licenses unless configured to do so

  • Automation Cloud Admin PanelSettingsAdvanced
  • Ensure User License Management is enabled
  • Navigate to Admin > Licenses
  • Scroll to License Allocations to Groups
  • Click Create Allocation Rule
  • In the Add groups box, search and select the group (e.g., “Attended Users” or a custom group)
  • Select the license type (e.g., Attended User)
  • Click Save
1 Like

@ClemensM

We also had organized everything via Azure groups. But the new action center license model requires named licenses.

Therefore, you must select a license for each employee and deselect the license, when they leave the organization. I think that there exist tools to manage the licenses with bulk requests.

I am unhappy about it, since it requires more governance effort. If anyone has a better solution, please let me know.

1 Like

Thank you very much for your feedback. However, when I click “Create Allocation Rule”, I only see the following:

Under “Groups” I can select Everyone, but I don’t have the mentioned “Attended User” option available. Instead, I only see Automation Dev, Insight Designer Users, Automation Express.

How should I proceed in this case?

And which license are you using for this? I actually thought that assigning the Everyone group together with the Action Center role should already cover everything.

We are using the UiPath Flex license.

UiPath Flex is your license plan. Within this plan you can acquire user licenses.
In your case I think these are the automation express licenses.

If you need access for more than 100 employees, than you must buy additional licenses.

1 Like

So, does the end user need dedicated licenses in order to use the Action Center?
From what I see, the Action Center can already be accessed and used by the end user without any assignment, which is why I’m asking.

I also briefly tested it with Express Licenses, but unfortunately the message still appears.

And regarding the 100 Express – does this mean that up to 100 users could open the Action Center simultaneously?

Yes, it is a named license. The user must receive a dedicated license.

And yes, it works also without license. The users can ignore the message.
But I don’t know if and when UiPath will enforce the correct licensing.

The risk is that if you automate many action center processes without licensing and UiPath enforces the license you might have not considered the license cost in your amortization. So just be aware about it.

For further details, you should probably contact your sales person.