Zendesk Tickets - get field names + data

Help Studio
, , , , , ,
1

Hey everyone,

I’m wondering if anyone may be able to help. I’m in the process of iterating through a selection of Zendesk tickets (which I’ve gathered using the “Search” activity).

Would anyone know how to gather data from specific fields? I’ve been able to grab the Ticket ID and Description information in my For Each, using the following syntax: (currentItem.Id).toString and (currentItem.Description).toString, but does anyone know how I might be able to get the names of the other fields (including custom fields), so I can do this for more fields?

Thanks in advance!

2

Hello @sam.willson!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly
Forum_Staff