When Using Assisted Task Mining In Automation Cloud - After Clicking On Capture Trace Task Capture Application Is Not Downloaded

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After clicking on capture trace Task Capture application is not downloaded.

First check whether the services in Automation Cloud are visible in left panel (Such as Task Mining, Orchestrator or any other).

Collect the har Trace as mentioned below :

  1. Once logged in with the affected user login machine
  2. Start capturing the har by refreshing the automation cloud
  3. Navigate to Admin > Click on Tenant > Services > Access the Task Mining Service
  4. Click on Task Mining Project > Capture Trace
  5. Collect the har trace from the browser.

Post collecting the har trace check whether any 307 redirect is blocked by proxy (Refer below):

Check with the Internal IT Team and configure the firewall for Automation Cloud : Configuring Your Firewall For Automation-Cloud .