Using Reply Activity for Microsoft 365

Help Activities
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UiPath.MicrosoftOffice365.Activities.Mail.ReplyToEmailConnections

I am using this activity (Reply To Email) an i can ’ t send html content. The description says that we should use string type. When including HTML code as variable after a read text file, the activity doesn’ t work. However, when i do the same with the send email activity i receive the email in the correct format. ¿What could be the problem?

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@gbaeza-rojanocussac,

This depends on the email you are replying to. If the original email body is in HTML format then only it will work in Reply to email as well.

The image shows a "Reply to Mail" dialog box with fields for the message, new subject, and body, as well as an "Attach Files" option in an email application. (Captioned by AI)
The image shows a "Reply to Mail" dialog box with fields for the message, new subject, and body, as well as an "Attach Files" option in an email application. (Captioned by AI)674×497 18 KB

Also try updating the Office365 package to latest possible version.

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I have the last office 365 version 2.7.23.

And I have configured the reply to activity and the send email activity from outlook in the same way and the result is not the expected for reply to:

The image shows an Outlook 365 email reply interface with fields for the recipient, reply text, attachments, subject, and importance level. (Captioned by AI)
The image shows an Outlook 365 email reply interface with fields for the recipient, reply text, attachments, subject, and importance level. (Captioned by AI)469×246 29.9 KB

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image282×370 22 KB

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Regards. ¿How can I solve this? I need to include a html template to answer the costumers.

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@gbaeza-rojanocussac,

Is your original email to which you are replying is having HTML body?

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Yes, in fact with the output of the get email activity i have the properties email.Body and email.BodyAsHTML