Update Database Connection String for PAAS

News Knowledge Base
1

After updating the Database Connection string, a 500 error message is received. This is for a PAAS installation.

Issue Description: Unable to access Orchestrator after Connection string password change in PAAS.

Steps Performed:

  1. Update the connection string following services
  • Orchestrator
  • Identity
  • Resource Catalog
  • Webhooks
  1. Before the connecting string update, take the backup of the connection string then update the new one
  2. After the connection string update, reset the app services
  3. Be sure the password does not contain a delimiter as this can cause an error. ';'