Uninstall/Install citrix extension

[SudhakarAs92]

Hi,

How to check whether the Citrix extension is installed/uninstalled in my machine.
I have been facing multiple issues.

1. When i try to automate a citrix application, there is a new popup that appears which was not showing up earlier

Cannot automate remote app: UiPathRemoteRuntime.exe is not running in the remote session.

I installed UipathRemoteRuntime.msi . However i’m still facing the same issue. referred to multiple topics in this forum. But could not uninstall. And not sure if it is installed properly.

[Pablito]

Hi @SudhakarAs92,
You need to install Citrix extension (see here):

Installing the Citrix Extension

and on remote machine you need to install runtime (see here):

Installing the UiPath Remote Runtime

[SudhakarAs92]

Thanks for the response @Pablito !

i had tried both these options and restarted everything before posting my query here. Is there any other work around to tackle this?

Alternatively i tried using Computer vision. How ever i ended up posting a query for that as well as it could not reach the servers.

The specified Computer Vision server could not be reached. [523] - uipath CV

I am trying to make use of Computer vision activities. But, i am getting the following error message despite using the latest studio version and the updated CV package. Any suggestions to fix this will be highly helpful. Thanks.[Capture] [CvCapture]

[Pablito]

You can also try this:

Installing the Windows Remote Desktop Extension

This will allows you to work with RDP connected machine and should allows you to catch selectors inside RDP session opened on machine where you have Studio installed.

[loginerror]

Hi @SudhakarAs92

To uninstall citrix plugin, please run this from the commandline:
SetupExtensions.exe /citrixclient /uninstall

You can find the file here:
%userprofile%\AppData\Local\UiPath\app-19.5.0\UiPath