Unhandled Exception while indicating element on screen

Help Studio
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1

Hi All,

While I am trying to indicate the element on the screen for any window of the sage application we are getting the below error pop up.

image_2023_04_14T04_00_31_324Z
image_2023_04_14T04_00_31_324Z745×427 81.5 KB

I have tried with hot keys but no luck. (Because we need to extract the reference number from the screen). The pop up is blocking to identify the selector in all Ui Frame works we have tried.

Can somebody please help us to solve the issue.

Much appreciated for your kind help in advance.

Regards
Vishnu

2

@vishnu3

Even if you continue it is showing the same?..if not…you can try usi g parallel activity to handle continue qhenever it pops up

Is it a windows application?

If so can you try to check the compatibility option by right clicking the icon …there try with run as admin and even try UiPath as admin and check if it works

Alternately try with other compatibility settings changes as well

Cheers

3

@vishnu3

Can you please clear which element you are getting error?
Did you tried for other elements and got the same error?

Thanks,
Srini

4

Hi Anil,

Thank you for your reply.

Would you please help how to check the compatibility option?

Regards
Vishnu

5

Hi @Srini84,

Any element on the screen I have shared, while trying indicate getting this pop-up.

Regards
Vishnu

6

@vishnu3

If its windows applications then right click on the icon of application and select the options …then you will see the compatibility options where you can change the options to run as admin and change other options also

Cheers

1 Like
7

You can pause when you click on Indicate on Screen and once it is getting ready before that be ready with click on Continue

Once you scrapped the element there you can put on Element exist indicate on Screen the popup and inside that put click Continue

Hope this may solve your issue

Thanks,
Srini