Unexpected error occurred 500

[Palaniyappan (Palaniyappan P)]

Hi

Check this thread for troubleshooting

This is for cloud but still have a view on it as you have tried with logs event viewer already

Error 500 when navigating to Orchestrator instance from your Cloud Account

Issue: You encounter this error page when you try to navigate to your Orchestrator instance from the Cloud platfrom: [image] Cause: Having both IPv4 and IPv6 address configured to connect to the internet might trigger an error message when accessing a service from your Cloud Platform account. Workaround: Try disabling IPv6 from your computer’s network card. To do so, follow the steps below Navigate to Control Panel\Network and Internet\Network Connections: [image] You can also quickl…

Cheers @Gokul001