Error Orchestrator

[amougari]

Hello everyone,
This morning when i tried to access to my Orchestrator web application, it shows me an error message, in the first time it was #199 error and now it shows this message :

can you help me to resolve this problem please !

[wasea (Vasile)]

Hello @amougari,

It might be related to these issues from the links below:

Error 500 when navigating to Orchestrator instance from your Cloud Account

Issue: You encounter this error page when you try to navigate to your Orchestrator instance from the Cloud platfrom: [image] Cause: Having both IPv4 and IPv6 address configured to connect to the internet might trigger an error message when accessing a service from your Cloud Platform account. Workaround: Try disabling IPv6 from your computer’s network card. To do so, follow the steps below Navigate to Control Panel\Network and Internet\Network Connections: [image] You can also quickl…

How to access orchestrator CE from cloud

Can you please tell me…how to login into New Orchestrator after migrating to Cloud paltform? [Capture1]

Vasile.

[VenkatDurbha]

I have tried logging in…but am facing the below issue.
Please check the screenshot.

[amougari]

@wasea thank you for your quick answer, but it doesn’t work and i have a new error message !

I think that is the same message with @VenkatDurbha

[VenkatDurbha]

Yes, am also facing the same issue. @wasea @loginerror Can you please suggest.

[wasea (Vasile)]

@amougari, @VenkatDurbha - the platform is experiencing some outages, but as far as I understood, the team is actively looking into.