Unable To View The Video Traces

Resolution when it is not possible to view the video traces.

Try the below and check the outcome of it,

  1. Clear the cache
  2. Try using incognito or a different browser
  3. Verify the AI Center Project - Double Check The Access Of The User having issues loading the trace

Also, note that it is possible to create a slideshow, not a video actually. Depending on the number of actions recorded, it might load very slowly. Export the trace and check it like that.