Unable to send email through send outlook mail message activity

[Rakki (Rakkiappan)]

While trying to send email using send outlook mail message activity, it is throwing the below exceptions:

System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {00024500-0000-0000-C000-000000000046} failed due to the following error: 80080005 Server execution failed (Exception from HRESULT: 0x80080005
or
send.outlook.timeout exception. But the same XAML works in a different machine. Thanks!

[bcarp (Bryan Carpenter)]

Do you have more than one account set up in Outlook on this machine? If so, you have to specify which account to use.

How to send outlook email in UiPath?

dear , I have purchased UIPath license and try to send email. However, it appears the same error msg as trial version saying:[image] may I know if this is due to firewall setting or do I need to configure Outlook in advance? thank you~

[Rakki (Rakkiappan)]

Hi, yes I have more than one account configured in my outlook. But in the properties tab, for Account label I’ve specified one of my outlook account, but still I’m getting the above mentioned same error. Thanks!

[hermawan (Rudy Hermawan)]

@Rakki

Try deleting the Account option at the Send Outlook Email activity.
This workflow work on my Outlook with more than 1 email account.

SendOutlookEmail.zip (1.4 KB)

[anil5 (Anil Kumar Bandam)]

Refer the below post, it clearly explains what needs to be done when you get an exception of System.Runtime.InteropServices.COMException

Send Outlook Mail Message: Operation Aborted COMException

For me the client’s IT resolved this issue by changing the group policy of the VDI.