Send outlook mail message activity not working

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1

Hi,

We are trying to send a e-mail via outlook in Uipath.

We’ve filled in body, subject, receiver and account name. Outlook is currently open and we’ve logged in to the sending e-mail account.

We get the following error message:

19.4.5-beta.3+Branch.release-v2019.4.5.Sha.5565769a804067cbb6bf95c31baa0003a33a69bc

Source: Send Outlook Mail Message

Message: The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook. The operation failed. An object cannot be found.

Exception Type: System.Runtime.InteropServices.COMException

An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.Runtime.InteropServices.COMException: The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook. The operation failed. An object cannot be found.
at UiPath.Mail.Activities.SendMailActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

What seems to be the problem?

Thanks

2

Make sure your anti virus is not blocking your bot to read the mails and, if restarting outlook not worked, then you need to check the compatibles of outlook

3

Try with removal of string entered in the SentOnBehalNameProperty. it will work.

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