Uipath orchestrator error - invalid machine key

Hi @Sriram321
Try the below mentioned one as Orchestrator URL
You can find the AccountName and ServiceName from the URL you logged in to the orchestrator

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DUDE I TAGGED robot to a environment i done all the things but not getting connected

hi vinneth same thing also i followed not working

can anyone take my pc remote and solve the issue?

can i have a screenshot of your robot tray settings page and your orchestrator robot page


Sorry for the delay.

I have tried Cloud and also platform in that URL.
Kindly share some suggestion.
Thank U. @Palaniyappan @lakshman @Lahiru.Fernando

Can you please check What machine key is your Orchestrator is showing.

Same only. @vijaybrijmohan14

Can you check using the URL

https://platform.uipath.com/ along with the service instance name @Sriram321

Please try using the below Orchestrator URL for your Machine:


It is working for me.

Hi All,

Is there a solution for this issue? I am facing the same error.


No worries, it worked when I used the full URL of the Orchestrator tenant page

Thank you.

Hi everyone,

Just wanted to clarify that you need to use your designated Orchestrater URL.
Go to Orchestrator, copy the page URL until & including the service name

E.g. URL for me was https://platform.uipath.com/naflhjupg/Trial1/?fid=200262&tid=199431
Thus, my input is https://platform.uipath.com/naflhjupg/Trial1/

Shout out to Manna Keur’s video for helping me: https://www.youtube.com/watch?v=vFyY4b30W3k


Just log in to your account and copy the url till orchestrator_

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It worked for me thanks.