UiPath Generative Extractor Suddenly Stops Extracting Data from Documents

Hello All,

I am experiencing an issue with the UiPath Generative Extractor. The extractor was working fine previously, but suddenly, it has stopped extracting data from documents. I haven’t made any significant changes to the workflow or the environment recently, so I’m unsure what might have caused this.

Details:

Issue: The UiPath Generative Extractor is no longer extracting data from documents.
Steps to Reproduce:
I upload a document for extraction.
The process starts, but no data is extracted.
Expected Behavior: The extractor should successfully extract data from the document.

Restarting UiPath Studio.
Checking for updates and applying any available.
Reviewing the document’s format (no changes made to the documents themselves).
Ensuring no other processes are conflicting with the extraction.
Can anyone advise on what might be causing this issue or offer a possible solution?

Thank you in advance!

Regards,
Bharti Dubey

Does it give an error?

I had a similar experience last year where prompts that were previously working gave an error to do with length, despite being well under the length limit but it then went back to normal later.
I think they perhaps sometimes do something to the model that can mess some things up, perhaps you can log a ticket with their support?

No, not getting any error, but the extracted output is coming out blank.

I assume you tested on a different document and a fresh simple prompt right, so report to UiPath via their service desk.