UiPath.executor.exe not responding while reading excel

Help
#1

Hi People,

while reading the excel UiPath.executor.exe goes not responding. This is happening since 2 days only. Previously it was running fine.

PFB the screenshot
Capture
Any ideas on how to fix this?

P:S: upgraded/downgraded excel packages in uipath.

Thanks,
Devi

#2

@Devi_Raji Does it happen only when reading Excel?

#3

Yes. While interacting with web applications and outlook, it works fine

#4

@Devi_Raji Can you go to Task Manager and find Excel application Tasks and End those Tasks and Check again If the process is running fine

#5

Have you updated the excel application recently?

#6

Have you cleared your cache memory ?

Clear the temp folder and try again .

Please check whether previous (Used )version of excel package is still available in system.

#7

Tried this option. No luck.

#8

No I dint

#9

Yes did this. no luck yet

#10

Hey guys,

Sorry for taking your time. There was an issue with the Microsoft version installed. We re-installed it and that solved the issue. Thanks for all your help and advice.

1 Like
#11

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.