UiPath Chrome Extension Installation Loop

Help Studio
1

Hello everybody,

So first of all, I am using a virtual machine. In this VM im using UiPath Studio 23.10.0 Enterprise License.

I am facing a problem that I have not faced before. When I do install the extension of Chrome from Studio it tells me that the installation has been succesfull and I do enable it in the browser giving it the permissions needed(Access file URL, incognito mode) and at this point everything look all right and ready to use.

Nevertheless when I try to execute the project it tells me that I do not have installed the Chrome extension as well as an pop-up window from Studio that tells me the next:

The screenshot shows an error message in the UiPath Web Automation application stating it cannot communicate with the UiPath Platform due to an incorrectly configured extension, suggesting a reinstallation from UiPath Studio. (Captioned by AI)
The screenshot shows an error message in the UiPath Web Automation application stating it cannot communicate with the UiPath Platform due to an incorrectly configured extension, suggesting a reinstallation from UiPath Studio. (Captioned by AI)1580×703 10.9 KB

Has anyone found this problem as well? If so any tip to solve it? Thanks in advance to anyone who helps. :slight_smile:

2

@arodriguez1

Please check this troubleshooting guide

Cheers

1 Like
3

@arodriguez1 did you try to restart your VM, as I also have faced the same issue earlier and in my case restart the machine worked for me.

1 Like
4

Thanks I have to talk to the system/security team in order to see the policies. I’ll give an update once I fix it.

1 Like
5

Sadly it is not my case, I think is going to be related to some permissions, but I do apprecciate the help :slight_smile: