UiPath cannot find my machine ID

I’m unable to activate UiPath.

First I tried standalone activation:


After clicking “OK” I’m faced with this:


Notice that the machine ID is blank. This means I cannot even do offline manual activation as UiPath can’t generate my activation request. If I try to do it anyway, I get this:


I’ve tried disabling my firewall and that doesn’t seem to be helping. No information found on google or the forums has helped me so far.

Any help would be greatly appreciated.


Hi @Max.Randle,
It’s about Studio Enterprise Edition right? If yes and you have licence (not trial) then please contact with:

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