Job title: Associate Product Support Engineer - RPA
Job role: Other Role
Country: India
City: Bangalore
Company name: UiPath
Employment Type: Full Time
Seniority level: Associate 3 to 5 years
Job Description:
Overview
As a Product consultant, you will be responsible for UiPath software support in the pre-sales and post-sales stages and support the customers by taking their feedback to enhance the product.
What you’ll do at UiPath?
• Escalation point of contact for UiPath software support in pre-sales and post-sales stages
• In charge of the overall Product Support for discrepancies/bugs/ enhancements/customer
education for our Robotic Process Automation software through standard channels email and
ticketing tools
• Help UiPath customers with the Technical/Product issues
• Routing Feedback to the Product team
What you’ll bring to the team?
• 2 years of technical experience (Development; Technical Support)
• B.E/B.TECH in Computer Science/or equivalent degree
• .NET (C# or VB)/ Java/Python/SQL + node-based programming is a perfect match
• Very good communication and Customer Presentation Skills
• Fluent in written and spoken English
• Experience in Application Support or Escalation Support will be an added advantage
• Previous experience and/or certifications in RPA technologies (UiPath, Automation Anywhere, Blue
Prism, etc) is an added advantage
Apply here: https://careers.uipath.com/careers/jobs/5170?lang=en-us