Job title: Product Support Engineer - Hyderabad
Job role: Other Role
Company name: UiPath
Employment Type: Full Time
Seniority level: Associate 3 to 5 years
As a Product consultant, you will be responsible for UiPath software support in the pre-sales and post-sales stages and support the customers by taking their feedback to enhance the product.
What you’ll do at UiPath?
• Escalation point of contact for UiPath software support in pre-sales and post-sales stages.
• In charge of the overall Product Support for discrepancies/bugs/ enhancements/customer
education for our Robotic Process Automation software through standard channels of email
and ticketing tools.
• Help UiPath customers with the Technical/Product issues Routing Feedback to the Product
What you’ll bring to the team?
• 2-5 years of technical experience (Development; Technical Support).
• B.E in Computer Science/or equivalent degree.
• .NET (C# or VB)/ Java/Python/SQL + node-based programming is a perfect match.
• Very good communication and Customer Presentation Skills.
• Fluent in written and spoken English.
• Experience in Application Support or Escalation Support will be an added advantage.
• Previous experience in RPA technologies is an added advantage.
Apply here: Product Support Engineer in Hyderabad, India | UiPath