UiPath Assistant Loading when It should not version 24.10.10

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1

Our UiPath Assistant is still loading when it should not. We have set the setting to not launch at startup using the installer. As well as set to be minimized when launching and still loads the full window.

The image shows a UiPath software change options dialog box with various extensions and options available for selection. (Captioned by AI)
The image shows a UiPath software change options dialog box with various extensions and options available for selection. (Captioned by AI)665×468 17.7 KB

The image shows the properties window for the UiPath Assistant shortcut on a Windows operating system, highlighting the target path and startup argument. (Captioned by AI)
The image shows the properties window for the UiPath Assistant shortcut on a Windows operating system, highlighting the target path and startup argument. (Captioned by AI)369×453 12.9 KB

2

Hi @PWilliams,

Can you please check if below setting mentioned is enabled at your end. We have this setting enabled and assistant always open up in tray mode(it will be available in tray in the taskbar but will not pop up on the screen unless you click on the icon in the tray to specifically open it).

Please refer below:

The image depicts a software setting to automatically start an assistant program with Windows, with "tray mode" highlighted in red. (Captioned by AI)

The image shows the UiPath Assistant Preferences menu with the option to automatically start the Assistant with Windows highlighted. (Captioned by AI)
The image shows the UiPath Assistant Preferences menu with the option to automatically start the Assistant with Windows highlighted. (Captioned by AI)907×632 39.4 KB

Regards
Sonali

3

In UiPath Assistant we have an implementation, that if an error occurs, then Assistant should focus to notify the user.
In Service Mode, the UiPath Robot service is registered and is set to Automatic (Delayed Start).
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The UiPath Robot service can take a few minutes, depending on the machine, to start on machine startup. While this happens, UiPath Assistant starts and tries to communicate with the service and encounters the error that it can’t find it, leading to Assistant being focused to notify the user (see screenshot with Assistant, the top right red dot).

The difference is that if RegisterService is not used (User Mode robot), the robot process starts at the same time as Assistant and will remain in the tray because no error is encountered.

The image shows the UiPath Assistant dashboard with no automations available, featuring a search bar, a refresh button, and a section for adding favorite automations. (Captioned by AI)
The image shows the UiPath Assistant dashboard with no automations available, featuring a search bar, a refresh button, and a section for adding favorite automations. (Captioned by AI)974×846 34.7 KB

For the Service Mode robot, in services.msc, you can try to change the Startup Type to Automatic. This will force the UiPath Robot to start in top services in the system startup and this can help the Assistant to not be in focus when the connection to Orchestrator is not up and running yet.

The image shows the Services window in Windows operating system with the properties of the UIPath Robot Service set to start automatically. (Captioned by AI)
The image shows the Services window in Windows operating system with the properties of the UIPath Robot Service set to start automatically. (Captioned by AI)1811×925 131 KB

Try this approach also and let us know the results.

1 Like
4

Thank you. I will try this and let you know what I find.

5

Thank you for the suggestion. I tried that approach and it did not work.

6

That did not work. It was set to delay start like you showed in your screenshot but after changing the Startup Type to Automatic the Assistant still loads.

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