Uiapth cloud license connection problem

Help Assistant
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1

I’m from China, does anyone found out that the uipath robot is hard to retrieve a license from uipath cloud? And does anyone have an idea about that? Thanks in advance!

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3

Hi @yu.xingxing

Close the UiPath assistant and,

Kindly restart your ROBOT Service and try once

Go to:
Run (search bar) → type services.msc ->under that check for uipath robot-> Right click on that and restart

Hope this works,

Thanks.

4

Can you please try this? @yu.xingxing

5

are you tried enterprise trial ?

6

Hey @yu.xingxing

Were you able to access orchestrator from your machine browser ?

Thanks
#nK

7

Before, it has difficulty to connect the orchestrator, now it is fine.

1 Like
8

Then the same should for assistant kindly check.

Thanks
#nK

9

Asisstant status is fine.
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1 Like
10

Which means all set, what is the exact issue then please ?

Thanks
#nK

11

The issue is the UiPath Studio can’t publish project. It seems there’s no orchestrator option and only one “custom” option. But at the same time the assistant connection is fine.

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1 Like
12

Hey @yu.xingxing

Could you please click on the small robot icon and try to reconnect ?

And what is the robot error it’s showing any message ?

Kindly confirm.

Thanks
#nK