Tutorial - Communicate with Jira through UiPath

Thanks @PrankurJoshi. Let me try and explore this method.

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Hi @PrankurJoshi ,

I was able to create the ticket but when i try to add comment to it its throwing an error . please assist me on this .

Akhil B

Hello @Bachali

How are you?

Can you please show me which activity you are using?


Hi @PrankurJoshi ,
I’m Good Thank you

please find the attached screenshots of activity and package


Akhil B

Can you provide me full workflow?

if not here you can DM me

Hi @PrankurJoshi

i have sent you xaml file.

Thanks for your support.

Akhil B

1 Like

Hi, I’m getting this error for Jirastagedc url, I have created access token but still I’m getting this error.

@swapnil.pawar Please DM me what have you passed in properties panel of Jira Application Scope. It seems there is some issue with API token you have used.

Hi, Now connection is successful, get comments is working but add comments is not working, error : Add Comment: Response Status Code: 400. Response Content: {“errorMessages”:[“Unrecognized field "accountId" (Class com.atlassian.jira.issue.fields.rest.json.beans.UserJsonBean), not marked as ignorable\n at [Source: org.apache.catalina.connector.CoyoteInputStream@66b0e617; line: 3, column: 19] (through reference chain: com.atlassian.jira.issue.fields.rest.json.beans.CommentJsonBean["author"]->com.atlassian.jira.issue.fields.rest.json.beans.UserJsonBean["accountId"])”]}

Does this Jira activities work for Jira data center or Jira server versions?
These are working fine on Jira loud version.

Hi … this is very useful topic … can you please help me on how to do create user and remove user ?

This is very useful . Can you please help me with create and delete user

I’m having this same issue when trying to add a comment. Were you able to resolve it?

So sorry for replying late, yes I am able to add/delete comments

How did you manage to add a comment?

Hi Prankur,
I have created API token, added my username and server URL to JIRA scope but getting below error. Could you please help?

“Jira Scope: Response was not recognized as JSON. Content: <!doctype html>Log in with Atlassian account#root{height:100%}.grecaptcha-badge{visibility:hidden}.scriptLoadError{display:flex;align-content:center;background-color:#0747a6;position:absolute;top:0;left:0;width:100%;height:100%;font-size:14px;font-style:normal;font-weight:400;line-height:1.42857142857143;letter-spacing:-.005em;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Fira Sans,Droid Sans,Helvetica Neue,sans-serif}.scriptLoadError .container{color:#fff;margin:0 auto;align-items:center;display:flex;flex-direction:column}.scriptLoadError .content{background:#fff;border-radius:3px;box-shadow:0 10px 10px rgba(0,0,0,.1);box-sizing:border-box;color:#172b4d;padding:48px;width:400px}.scriptLoadError .content{margin-top:48px}.scriptLoadError .content p:first-child{margin-top:0}.scriptLoadError .content a{text-decoration:none;color:#0052cc}.scriptLoadError .logo{margin-top:48px;margin-bottom:0;font-size:40px;line-height:48px}.scriptLoadError .heading{color:#deebff;font-size:24px;font-weight:500;line-height:28px;margin-top:48px}


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Hi @varsha_raut

Sorry for delayed response.

Can you please DM me the info about issue and environment?


Hello everyone,

I am having a difficulty updating issue fields of type select, I am only able of updating fields of type text fields.
Any advice ?
Thanks a lot

Hello Friends,

I have a problem with my workflow,in fact my aims y is to create issues in JIRA so i have used “jira scope” with API token, but when executing this error appear:

@PrankurJoshi Hi, When I try to retrieve comments and convert it to string value I receive atlassian.jira.comment as a result. Is it possible to get this comment as a string to paste it to excel file etc?