Troubleshooting Guide: Robot Error "The Remote Certificate is Invalid According to the Validation Procedure"

How to resolve when the error "The remote certificate is invalid according to the validation procedure" is obtained?

Error Description:  "The remote certificate is invalid according to the validation procedure" while trying to connect Robot to Orchestrator.

 

Scenario 1 : Self Signed Certificate is used in Orchestrator, in that case, the same has to be imported on the Robot machine. 

Resolution : Follow the below approach - 

  • Export the certificate used in the Orchestrator machine
  • Copy the certificate on the Robot machine from where it is tried to connect to Orchestrator
  • Start a new MMC from the run command
  • File --> Add/Remove Snap-In
  • Click Add
  • Choose Certificates and click Add
  • Check the "Computer Account" radio button. Click Next
  • Choose the client computer on the next screen. Click Finish
  • Click Close
  • Click OK
  • Now install the certificate into the Trusted Root Certification Authorities certificate store. This will allow all users to trust the certificate.
 

Scenario 2 : Orchestrator is using a certificate generated from a trusted authority. 

Resolution : 

  • Check if intermediate certificates are installed on the Robot machine 
  • If they are missing the same needs to be imported on the Robot machine 
  • Local IT team from the organization shall be able to help .

 

 

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