Error Connection between Robot and Orchestrator

[Youssef_HAKIM (Youssef)]

Hello,

We have an problem in the Upath studio, when we try to configurate the Robot to connected to Orchestrator an error msg is displayed that indicate " [ “The remote certificate is invalid according to the validation procedure.”

Find below the screenshot.

We need to your support and help please.

Best Regards.

[lakshman (Ganta lakshman)]

@Youssef_HAKIM

Please checkbelow thread and follow to resolve this issue.

Remote Certificate Is Invalid - UiPath

Issue Description: The remote certificate is invalid according to the validation procedure Resolution: Start a new MMC from run command. File → Add/Remove Snap-In Click Add Choose Certificates and click Add. Check the “Computer Account” radio button. Click Next. Choose the client computer in the next screen. Click Finish. Click Close. Click OK. Now install the certificate into the Trusted Root Certification Authorities certificate store. This will allow all users to trust the certifica…

[Youssef_HAKIM (Youssef)]

Hello Lakshman,

we already proceed this instructions without success

[lakshman (Ganta lakshman)]

@Youssef_HAKIM

As you are using Licensed version, you can contact UIPath support team and they will help you better in this.

Contact Licensing Queries & Activations

[PranayaSahu]

The remote certificate is invalid according to the validation procedure (error from Robot )- Troubleshoot steps

Issue Description The remote certificate is invalid according to the validation procedure Troubleshooting steps We see that error prompted error: “The remote certificate is invalid according to the validation procedure” due to the SSL certificate imported is not correctly done or expired. For more details on certificate please follow the below guide. Using a Certificate for the HTTPS Protocol Verify if you have the valid certificate bind to the website. The newly created certif…

Certificate to be available in both the Trusted as well as personal location.

[Youssef_HAKIM (Youssef)]

Hello,

I try to applied all the instruction to configure the certificate without success, the same error is displayed, always he displays the mesg attached.

Please we need your intervention, if it’s possible to romote access to my machine.

Best regards.

Le jeu. 13 juin 2019 à 18:33, Uipath@UiPath via UiPath Community Forum uipath@discoursemail.com a écrit :

[PranayaSahu]

Please raise a technical support request with UiPath - subject details including all the steps followed & performed till date. This will help us to connect for a remote session immediately.
Also, It’s a best practice to share eventviewer logs from robot machine while creation for immediate assistance.

[Youssef_HAKIM (Youssef)]

Hello,

I contacted the technical support 2 hours before, please find attached the logs file concerned the uipath2019-06-04_Studio.log.html (3.7 KB) 2019-06-10_Studio.log.html (2.8 KB) 2019-06-11_Execution.log.html (2.0 KB) 2019-06-11_Studio.log.html (128.8 KB) 2019-06-12_Studio.log.html (26.1 KB) 2019-06-13_Execution.log.html (29.3 KB) 2019-06-13_Studio.log.html (98.5 KB) 2019-06-14_Execution.log.html (2.4 KB) 2019-06-14_Studio.log.html (621 Bytes) 2019-06-18_Execution.log.html (10.6 KB) 2019-06-18_Studio.log.html (129.7 KB)

[Youssef_HAKIM (Youssef)]

hello,

any news please !

[wysonlin (Wyston)]

Hi, i am currently facing the same issues. Is there any solution? Appreciate your help. Thanks.