Trigger unattended robot when receiving new mail on shared mailbox

Help Integration Service
, ,
1

Hello, I need to execute my robot everytime I receive a new mail on the shared mailboxes I acces from my outlook account. I created a connector and a trigger on new email received, but it only triggers when the main inbox receives a new mail. Anyone can help me do this?

Thanks

2

@cfd1a5810e68419ad673be2ea

You can try out below two options, both will help to trigger the process when receiving new email

3

Hello @cfd1a5810e68419ad673be2ea , Welcome to UiPath Community
If you use Get outlook mail message activity, Change the folder name from “Inbox” to “Shared” and try it

image
image1282×482 33 KB