Trace level log not visible

Help Orchestrator
1

I cant see any trace level logs if the automation is run from orchestrator or assistant, but i can see error level logs

2

Hi @jack.chan

In the orchestrator can please check the filter option that you have selected or not.

Regards
Gokul

3

Hi @jack.chan

What is the log level you selected in the assistant or orchestrator setting?.

If the trace is selected, you can find trace-level logs and other logs above trace.

4

Hi @jack.chan

trace level logs -> It seem to be display all the level of logs

Regards
Gokul

5

Hello @jack.chan ,
Refer to this thread, you may get some idea.

6

its the default filter, which is supposed to show trace level and above

7

@jack.chan
This is because the user settings is changed,
You can go to orchestrator>Tenent>Manage Access> Select 3 dots for the user assigned > select edit> click on Robot settings > change the logging level to trace

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8

@jack.chan ,
After changing this try running the process once again and check the logs

9

@jack.chan ,
Does that solved your issue?

If yes , please provide as solution so that it would be helpful for others too

regards
Fasil

10

they are checking whether its working, but i think it should be the solution. thanks

1 Like
11

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