There may be cases where video recording is not created for jobs with short execution times

Japan Knowledge Base
1

Question/Problem

I enabled job recording in Orchestrator and executed the process with video recording saved, but no video recording was created.

Resolution

For jobs that are very short, lasting only a few seconds from start to finish, it’s possible that the job ends before the video recording process begins, resulting in no recording being created.

To troubleshoot, please check the following:

  1. Add activities such as [Delay] to the target process to see if a longer job execution time results in a video recording being created.

  2. Ensure that the Robot version is compatible with the job recording feature (version v2023.4 or later).

  3. Check if the user executing the job has [Create] permissions for [Execution Media].

  4. Check if the user reviewing the video recording has [View] permissions for [Execution Media].

  5. Confirm that the job is being executed from Orchestrator.

If recordings are not created only for short-duration jobs and are created by extending the execution time, it may be due to the job execution time being too short.

Related links

Orchestrator - Recording
Orchestrator - Managing Processes

2

Thanks for sharing this useful information.

The point about short-duration jobs is very helpful. I didn’t realize that the job could finish before the video recording process starts.

The troubleshooting steps, especially adding a Delay and checking Robot version and Execution Media permissions, are very useful.

Thanks for sharing the explanation and solution!