The executor has stopped working keeps popping out

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1

The executor stopped working message keeps popping out whenever I stop a debugging/running robot(which has no bug and deployed robot), running processes via assistant or orchestrator, or after a robot completes process(whole process is successful).

Any ideas of how to disable it?
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2

Hello @PatrickChu

Is it issue happening recently ? Also have you checked the software and hardware prerequisites for the uipath automations?

Thanks

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3

@PatrickChu Check the .net version once and confirm if this is installed on service mode or user mode .
Also if it is virtual machine or local laptop and the version of studio

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4

Yes, recently, on commuinty license v22.10.3.

@Rahul_Unnikrishnan I checked the requirements of UiPath Studio and the virtual machine fulfilled. This issue occurred recently only on vm it seems.

5

@rajat.jain it is on vm and user mode. I am not sure how to check .net version, but I am using vb windows compatibility, and the robot are fine a couple days ago.

Edit: I found out the .net framework version is 4.8 on vm.

6

We cannot confirm what is causing the issue but u can look into event viewer logs for windows and check the error or share the log with us

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@rajat.jain
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The event viewer log helped me to find out the error.

As the robot adopted the InitAllSettings part from the REFramework, I put some assets on the default folder(my workspace) on the orchestrator. However, the get asset function is reading null value(empty cell from my local config file) on the AssetFolder column as I wanted the function to get the default folder.

What changes can I make to fix this error?

Thanks a lot.
Patrick

8

Hi @PatrickChu,

Your workspace is a modern folder and when using the ‘Get Orchestrator Asset’ activity in a modern folder you have to supply the modern folder name (in your case your workspace name) in the Asset Folder Column in the Asset sheet of your config file.

Hope that helps !

Thanks & Regards,
Nithin

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9

U can use the folder path option in the properties to set a path or as i understand u have asset defined in config file before doing get asset there should a loop for excel sheet from which it is reading the name and using that name it is getting the asset
Just to be clear you have some asset in orchestrator and some values in config.xlsx

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10

@rajat.jain yes I do have assets in the config.xlsx and on orchestrator.

@Nithin_P But in case I tried “My workspace” or email+" 's workspace" on config.xlsx, it fails to recognize the default folder.

Thanks
Patrick

11

Hi @PatrickChu,

Could you please share the following details:

  1. Version of Orchestrator
  2. Version of Robot
  3. Snapshot of Dependencies of the Process

Regards,
Nithin

12

@Nithin_P

  1. Version of Orchestrator is not sure, but I am using orchestrator on browser + community license so I think it should be 2022.10
    2.“studioVersion”: “22.4.3.0”,
    3.“dependencies”: {
    “UiPath.Excel.Activities”: “[2.16.0]”,
    “UiPath.System.Activities”: “[22.10.3]”,
    “UiPath.UIAutomation.Activities”: “[22.10.3]”
    },
13

Hi @PatrickChu,

If you are using the community license your studio is auto updated, not sure why you are using an older version of the studio.

I recommend you to upgrade your studio to the latest stable version (2022.10.3). It’s a best practice to ensure your studio version matches the System & UIAutomation dependacy versions.

Regards,
Nithin

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14

@Nithin_P

I am indeed using Studio v22.10.3, but I didn’t know why project.json showed me 2022.4.3. However, after I amend it, the error presists