Tenants not visible in the Production environment in the host

Help
1

Hi,

If i manually search for the Tenant in host login its visible, but if i click Tenant page "An error has occurred " issue is coming

Tenent_error
Tenent_error1362×330 26.8 KB

/
image
image901×248 80.8 KB

Regards,
Vinoth kumar.S

2

Hi
We need to check whether we are given with access to view them
Check once with roles in the user option
Cheers @vikumars1

3

Hi Palaniyappan,

Thanks

i’m using admin account

4

Hmm
Then we must be able to
May I know the navigation steps you followed to get the first image and the second image page
Cheers @vikumars1

5

Hi Palaniyappan,

I logged in the production URL using admin account under the host

After that i clicked the Tenant Tab on the left side , it throws an error “An error has occurred” .
Expected result : It should display entire Tenants already configured

In the second image , i tried searching with the name of the Tenant it’s displaying correctly .

6

Hmm, interesting
This is something I haven’t seen
If it’s a enterprise version kindly raise a ticket to our uipath technical team

But before that restart your machine and try connecting to your orchestrator

Cheers @vikumars1