Tenant is required Error code: 1023

Help Orchestrator
,
1

Hello world
I have a process, it was work fine.
suddenly, the activity "get asset from orchestrator"shows this error message: “Tenant is required Error code: 1023”
please how can I fix this problem?
image

2

@ahmad-zaitouni

Welcome back to our UiPath community.

Is your Robot machine connected with Orchestrator ?

3

yes because the bot is triggered from orchestrator

4

@ahmad-zaitouni

Are your Robot, Assets etc. in same folder ?

5

yes
it was working fine
I didn’t change any thing

6

I’m facing this issue were the BOT is failing in middle of execution, after few hours and processing few records. Do we have solution for this issue?

7

Hi,

Did you get this solved? We are encountering the same issue.

Cheers

8

I’m facing same this issue were the BOT is failing in middle of execution after 100 to 130 records, In my queue have 700+ transactions, I Don’t know why it’s getting fail. Do we have solution for this issue?

9

Add the failed Get Asset, Set Transaction inside a Retry Scope in the ActivityBody ( NumberOfRetries set to 3 and RetryInterval 10)

Test the workflow and then publish and execute it.