Task Capture Error invoking remote method 'fs:open-file': [object Object]

Errors while opening completed processes

  • ssp file is a ZIP archive. Main files are:
    • document.json - document info, steps etc.
    • media/ - folder with the screenshots
  • Possible issues may be because of data corruption and steps below can be followed to identify the corruption
    • try if .ssp file could be unzipped.
    • if not - try to fix it with any ZIP-fixing tool and extract as much data as possible.
      • if no document.json file in the archive - data can't be restored
        • send .ssp file, or at least - document.json (in that case - one could remove sensitive data from json file)

 

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A post was split to a new topic: Task Capture Error invoking remote method ‘fs:open-file’: [object Object]

Hi @Anna_Hotsa,

Do you have any insights to share for this issue? Or if you can tag someone who would have some information around this would be really helpful.

This process explains how to extract/recover data within .ssp file but once it is recovered, how can that data be used to recreate a .ssp file which can then be opened/edited via Task capture.

Regards
Sonali

Thanks, @sonaliaggarwal47 . We are working internally on this issue with @imran.shaikh

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Thank you @rashmi.nc for your response.

Please let us know as well when this issue is resolved :slight_smile:

Regards
Sonali

Sure, @sonaliaggarwal47 :slight_smile:

Regards,
Rashmi

Hi
Any solution ?
We are struggling with that in our company.

Hi @rashmi.nc,

Has resolution been achieved for this issue?

Regards
Sonali