System Exception OccuredDesktop has been disconnected while performing UI actions

[kirankumar.mahanthi1 (Kirankumar Mahanthi)]

Hi,

This is very common error every one facing while using RDP as protocol for to open their VM machines. the issue is due to internet connectivity or some other users unknowingly connected to the vm which we are tryin to run our process. please check the below thread and link will guide you more on this issue. Thanks.

Desktop Has been disconnected while performing ui action

Desktop has been disconnected while performing UI actions This occurs when a user is connected with RDP to the Robot machine and the RDP disconnects at some point. We recommend to sign off all the users from the Robot machines before executing a job. Note: If a RDP connection is started on the robot machine and this machine lose internet connection (even for few seconds), the robot will throw “Desktop has been disconnected…” To avoid this behavior you have to follow this guide: Running Tests …

Running Tests in Minimized Remote Desktop Windows | TestComplete Documentation