Session has been idle over its time limit. It will be disconnected in 2 minutes.
Please implement the below approach (below are the findings from a few cases which helped to solve Idle time issue )
Approach 1: - Approach Confirmed
One of the known cases, the issue was resolved after removing registry setting for MaxIdleTimeout from DC (Domain Controller) level for the group policy .
Registry Hive: HKEY_LOCAL_MACHINE
Registry Path: \Software\Policies\Microsoft\Windows NT\Terminal Services\
You can also set the value to “0”, which equates to “Never”. Try out both the ways
Open Local Group Policy Editor
Local Computer Policy navigate to
Administrative Templates >
Windows Components >
Remote Desktop Services >
Remote Desktop Session Host >
Connections and change the settings under
Configure keep-alive connection interval .
For an even finer adjustment you might also want to look under
Session Time Limits and change the settings under
Set time limit for disconnected sessions .
In the right panel, double-click the policy
Set time limit for active but idle Remote Desktop Services sessions : in the modal window that will appear, activate it by switching the radio button from to
Enabled , then set the desired amount of time in the drop-down list right below.
Note: Request you to get in touch with your IT team since they will be the best team to have an idea about what needs to be configured in place.