Sequence running locally but not on Orchestrator Cloud

Hi,

Locally the Project works, but after publishing and following all the procedures of creating Robot / Environment, Connecting Orchestrator to Robot, I run the same in Jobs and it says successful, but nothing happens.

I can see the Process in UiPath Agent Desktop.

Kindly advise!

Thanks

Hi @manishpchawda

Executed job is displayed on the Robot tray?

Could you please check your Robot tray in local machine and
confirm your Orchestrator connect to machine that you want to run job correctly.

1 Like

@Natapong

I have attached the screenshots. Please advise!

SS-3

@manishpchawda
When you click run job on Robot tray,
your robot can run workflow normally?

Could you please click view log on Orchestrator and confirm execution results.
image

@Natapong

JFYI

This is happening for all the processes.
Yes! In Logs it shows

ProcessName_EnvironmentName execution ended
ProcessName_EnvironmentName execution started

Thanks

1 Like

Fine
kindly check once with the logs and for that we need to go to jobs tab and in the right end of each job click on three dots option and click on VIEW LOGS
–we need to check with that whether it has any logs in it or not
if there then we are good
or
we need to check whether RIGHT PROCESS is executed in RIGHT ROBOT from orchestrator

kindly try this and let know for any queries or clarification
Cheers @manishpchawda

3 Likes

@Palaniyappan

Sure! I will check again and reply.

For my clarification!
What I do is, I have once configured Robot, it Environment, Machine that’s it.
Every time I publish the Process from UiPath, I directly go to processes in Orchestrator, Add the process and in jobs, select that process that execute it.
Hope the process is fine?

Thanks

2 Likes

Fine
lets go one by one

This is fine

Whenever we publish a new package for a process we need to update the package version in the package tab in orchestrator.
only then the new changes made will get updated and will get executed when we run the job for that package
for that in the Process tab for each process at the right end click on the options and click on the View Versions option and update the new version

thats all buddy you are done
Hope this would help you
Cheers @manishpchawda

1 Like

@Palaniyappan

Done the same thing. But again, the job executes successfully but nothing happens. Now Logs are empty. If possible can u take remote ?

Please advise

Thanks

Fine
lets do one thing
go to that remote machine itself
and run the job from the ROBOT TRAY directly
for that go to START -> search as uipath robot -> click on it which will open a robot tray in the notification bar (right end of task bar)

there we can find our process and run it
Cheers @manishpchawda

1 Like

@Palaniyappan

I have already kept open. From there also I tried to execute the process but same result. Executes successfully but without any result.

Thanks

1 Like

Great
Then we need to check the process
may i know what the process actually does
@manishpchawda

1 Like

@Palaniyappan

The process opens chrome browser, logins in into gmail. It is very simple process.

Thanks

Hmm, yah it looks simple
but only simple things will lead us to learn more…:wink:
Fine
–kindly ensure these things
–is chrome extension installed in that machine
–if possible can i have a view on the design made along the workflow
–kindly try once with the IE browser type
or
directly we can use Mail activities to access gmail, outlook or any mails we want

Cheers @manishpchawda

@Palaniyappan

Chrome Extension Installed.
Design Workflow

I tried in IE but nothing happens, but as soon as I change to chrome, works perfectly fine. Shall I need to validate every UI in IE again ?
I installed Edge extension and tried in Edge but not working.

Thanks

1 Like

@Palaniyappan

Can you help me with above ?

Thanks

1 Like

Can anyone help me ?

Thanks

Sorry for the delayed response
Is SIMULATE CLICK property in the property panel of click activity is enabled
Kindly check that once
And also similarly in TYPE INTO activity make sure that these properties are enabled
Simulate Type, ClickBeforeTyping, EmptyField
In the property panel of type into activity

Hope this would help you
Kindly let know for any queries or clarification
Cheers @manishpchawda

@Palaniyappan

I did as mentioned by you, but no result. locally running perfectly fine, but on Orchestrator it executes successfully but nothing happens.

Thanks

Fine
use some log message activity and mention some strings in that
so that we can check that log in the orchestrator once after running from there
if the process goes on well then the log should get displayed
or if we are not getting any log but process executes successully
kindly delete the machine in the orchestrator and followed by that delete the robot and recreate a new one machine and robot for that process
and then retry once pls

Cheers @manishpchawda