Senitment Analysis for Feedbacks

[Shyam_Sundar_K]

Senitment Analysis for Feedbacks

Use Case Description

Businesses often struggle to process and analyze vast amounts of unstructured text data like customer reviews, emails, or survey responses. Manual analysis is time-consuming, error-prone, and limits scalability. This project addresses these challenges by automating sentiment analysis to quickly and accurately gauge customer sentiment.

AS-IS WORKFLOW, TO-BE WORKFLOW

Other information about the use case

Industry categories for this use case: Customer Service, Manufacturing, Marketing Sales, Telecom

Skill level required: Beginners

UiPath Products that were used: UiPath Studio, UiPath Studio Web

Other applications that were used: Autopilot , Excel

Other resources: -

What is the top ROI driver for this use case?: Improve customer experience