Send IBM Notes Mail Message: TryMarshalData timed out

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1

Hi Team,
I create a new project and use IBM notes to send a email as ending, but the sys give me “Send IBM Notes Mail Message: TryMarshalData timed out.”. I also created several project and send mail by IBM notes before, but all of them have not error, why?

2

Hello @swsrajan

To troubleshoot this problem you could try to:

  • Open IMB Notes and verify that you can send emails manually
  • Build a small process that just uses activity “Send IMB Notes Mail”
    • The mail should just contain “test” in body and subject

The error indicates that there happens a timeout somewhere.
This could be because:

  • The timeout is too short
  • The mail is too large
  • The program does not respond properly
  • Some security settings hindering the email

Regards
Soren

3

Thank you for your reply. I found a different place, the same simple setting (just write subject), UiPath.Mail.Activities=1.12.2 version has no problem in sending mail, but in version 1.23.11 “TryMarshalData timed out” will appear , is this a version problem?

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4

Hello @swsrajan

Are you actually using the program “IBM Notes” or are you using some other program for sending mail?
I experience no problem in using UiPath.Mail.Activities with eg. MS Outlook 2019.

Regards
Soren

5

My company upgrade IBM Notes to ver.12 and it is be renamed HCL Notes. Is it the real reason?
In my old UiPath Project version(Window-Legacy, Excel Activies=2.9.5, Mail Activies=1.9.5, System Activies=20.10.3, UiAutomation Activies=20.10.8) can use all of versions of Notes.

6

Hello @swsrajan

If UiPath.Mail.Activities version 1.12.2 works with the newest version of HCL Notes, then something must have changed in the newer version of the UiPath package.

Is sending via SMTP an option?
Then perhaps use this approach in stead.

Regards
Soren

7

Hi Soren
I haven’t try it yet but I can try again after asking about MIS related setting parameters. Thank you so much.

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