Send Exchange Mail Message: The operation can't be performed because the item is out of date. Reload the item and try again

[bpowar (Bherminder Powar)]

Hi I hope someone can help.

When I try and send an email via exchange (using UiPath.Mail.Exchange.Activities.SendExchangeMail) I get the following error

“Send Exchange Mail Message: The operation can’t be performed because the item is out of date. Reload the item and try again.”

This only seems to happen when I try and send an email with an attachment that’s more than say 1.5MB.

We thought it could be some infrastructure configuration that’s limiting the attachment size but we can successfully send large attachments with PowerShell scripts.

I’ve seen a couple of other posts with similar errors but no solution.

Please can someone help.

Thanks

[kirankumar.mahanthi1 (Kirankumar Mahanthi)]

It seems we have to increase the timeout so that it can wait and process it. please refer the below thread. thanks.

Sending exchange mail error

Hello all. Im trying to send mail with attachment via exchange. When im trying to send mails it says “Send Exchange Mail Message: The operation can’t be performed because the item is out of date. Reload the item and try again.” Im trying to send more than 30 mails. sometimes i get this error at 4th sometimes 24th. When i check mailbox theres emails that couldnt send as draft. 1 week ago im not getting this error. it appeared today. for solve the problem i added delay before send mail. but …

[bpowar (Bherminder Powar)]

I’ve tried to increase the timeout to 90000 but it doesn’t fix the issue.

[CemOzer]

@bpowar @kirankumar.mahanthi1 I am also experiencing this issue. Fairly consistently in our production environment. Timeout is having no impact on the matter. Did you ever come up with a different solution?