Search Issue on browser with UiPath


When I try to search a record manually the results are visible then and there. But, When I do the same search using BOT the loading page appears and no data is getting fetched.

I’m having 2 bots that run on the same application on the Chrome browser one runs without any issue by doing the same search but the other one has this issue.

Please refer to the SS attached. Any assistance would be helpful.

Hi @Kumaresan_Boopathy

Try to use activities such as “Delay”, “Element Exists”, or “Wait Element Vanish” to ensure the page has loaded completely before performing the search.

@supriya117 I tried Delay but it didn’t help as I’m not sure of the wait period and as of now, it’s infinite. I tried Element Exists but the net page doesn’t load hence unable to verify. Wait Element Vanish there isn’t any data to verify using this method hence no luck on this as well.

@Kumaresan_Boopathy

Use retry activity to reload the page until the element appears.

@Kumaresan_Boopathy

Can you please tell the sequence of activities you are doing and where exactly you think the bot is doing wrong

cheers

Anil_G
As you see in the SS on the right I’m trying to Filter the data with Date, Employee Name and Approval Status (not visible in SS) and hit on search.

Once I do the search manually the data is fetched instantly. But when the bot does the search the loading graphic appears (what you see on left in SS) and no data is getting loaded no matter how much time you wait.

This is where the issue is.

  1. Not sure why the data isn’t getting loaded.
  2. The bot proceeds to the next search. I believe once the first issue is fixed the 2nd should also work properly.

A similar bot that does the same search activity in the same application different page the data loads instantly only on this bot I’m having issue.

@Kumaresan_Boopathy

Are you using set text activities?

If yes then try using type into with hardware events and include a click before typing and check

Cheers

@Anil_G

NO, I’m not using the Set text activity.

I tried to see if it helps but no luck the data is pushed properly but once the Search is clicked the loading graphic appears. Please see the video clip attached.

Uploading: Video_2023-07-12_100944.mp4…

@Kumaresan_Boopathy

Video is not fully attached

Can you follow this please

Use a click on the required field before type into and then use type into without activate and click and with no selector…the actual selector will be there in the click you perform

Cheers

@Anil_G The video isn’t getting uploaded completely it stays uploading forever. Sorry if I didn’t make it clear. The issue is not with keying data into any of the fields. The issue is when the bot does a search no data is getting fetched/displayed and the loading graphic appears. Whereas when I do the search manually the data is fetched instantly so am I doing something wrong or is it a system issue?

@Kumaresan_Boopathy

I understand that the problem comes when searching

I am giving this keying one because i want the site to be not debugged when typing…please try the above and check

Cheers