Save attachment activity not working when email contain tmp.1 file


I have save attachment activity. The email contains a tmp.1 file + excel file. (not sure what a tmp.1 file is) But I don´t need that file. I need to save the excel file that are in same email. But this tmp.1 file is preventing me to save anything from the email. As it works fine when the email does not contain the tmp.1 file. Can anybody give me some advice how to solve this? Also tried to use filter in the save attachment properties but that does not either work.

Hi @Robert_Winberg ,

Sharing my thoughts on the issue you mentioned.

I feel the issue is related to Outlook’s Temp folder. Incase your outlook temp folder is full it creates temporary files for all the attachments we receive through emails. Better we can resolve this issue by clearing some space in the outlook temp folder.

Please refer the below link. it might help you to guide on how to remove the data in outlook temp folder. Hope it will resolve your issue permanently so that you would not get temp attachments. thanks.