Robot does not exist / Connected, Unlicensed

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Please hover over the Status message in UiPath Assistant / Agent Desktop, this will reveal a more specific message.

Example:
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“Connected, Unlicensed”
Robot does not exists

This can occur for a couple reasons. Please make sure that you have

  1. Created a Machine record with a name matching that of your Robot’s host
  2. Have provided the generated Machine Key in your Orchestrator Settings for UiPath Assistant / Agent Desktop.
  3. Created a Robot record referencing the correct Machine, Type, and valid Username / Password. *Note: username MUST be in the format of domain\username if you are part of a Domain or hostname\username if you are not.

So long as the three are correct, even if the password is wrong, it should show “Connected, Licensed”.
image

Please review the following for other Status messages and their meanings.

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