Remote Desktop Connectivity issue


#1

We are connecting VDI and then Remote Desktop. While running bot on RDC, RDC connection is getting disconnected. When we are doing some other task on RDC then connection remains ideal but whenever we are starting the bot , its getting disconnected.
Please help me to solve this problem ASAP.


#2

Hello,

your RDC is dropping because Uipath is logging with a Console session when your RDP user is probably not an administrator.

  • If you do not want your connection to drop you have two options:

Your robot account needs to be administrator and you need to log with the same account with the RDC

  • Make UiPath not logging in a Console session (I would recommend this one)

This can be achieved by amended the line under in the settings file located in %programdata%Uipath\UiPath.settings

"LoginToConsole": false,

Note that making this change on the file requires an Administrator account

Cheers