Reminder email in Action Center

[andreas.theodoridis]

Is there a setting in Orchestrator that can send a reminder email to the user that has a task Assigned to him?

For example if a task is assigned to me and a week passes without doing anything to the task, I want to get a reminder email.

[pravallikapaluri]

Hi @andreas.theodoridis

Action Center notifications in public preview

We are happy to announce the new notifications feature within Automation cloud portal for Action Center events in public preview. Action Center users will now receive built-in notifications through two channels, in-app and email to notify them with the most relevant events like Action assignment (bulk& single), Action forward and Action un-assignments. Users can manage their own preferences for opting-in or opting-out of these notifications from user profile itself. All cloud customers…

Hope it helps!!

[andreas.theodoridis]

Hi,

I wanted to know for a reminder notification and unfortunately this does not says anything regarding the reminder emails that i want.

For example, when a task is assigned to me, I get a notification that i have a task. I want, if a week passes to get again a notification that a week has passed from the task that is assigned to me.

But thank you for reaching out!

[Parvathy (PS Parvathy)]

Hi @andreas.theodoridis

Check out this thread

Notifying user of task assigned in Action Center

Hi @sonaliaggarwal47, so if I download the orchestrator app it includes the action center? This would be great since our top management works primarily with the phone and those processes are perfectly designed for approval processes. Hi @adityamooley, you could retrieve the action number and send an outlook email from your workflow with the link since the url is standardized and ends with the action number.

How a user is notified with a task Action Center

Hi @Maria_Carlao, If a user has mobile orchestrator/Action center installed on phone, they would notifications when any task is assigned to them. Additionally, you can built your workflow such that as and when action is created in action center, you are sending mail to that user to notify of the action. Regards Sonali

Hope it helps!!

[andreas.theodoridis]

Hey,

Unfortunately that is not what I am looking for.

I don’t want the notification to the mobile app.

I want to resend an email as a reminder that a task is still pending on a specific user after a week.