An UnExpected Error occured

[Gokul_Murali]

Heloo guys,

I have an issue in orchestrator its due to the logs.

Can anyone suggest some solution ASAP.
@pikorpa
@Gokul001

[lrtetala (Lakshman Reddy)]

Hi @Gokul_Murali

Please check on this

Unexpected error occurred 500

Hi everyone, I have on premise orchestrator. It’s working good for past days, But today its Throws an Unexpected error (Refer to the screenshot) [image] @loginerror @Palaniyappan @prasath_S @ppr @postwick @Yoichi @NIVED_NAMBIAR @sonaliaggarwal47 @Pablito @lakshman @Srini84 @StefanSchnell @AndersJensen @geetishree.rao Note : And also i check the orchestrator server in that Event viewer → Windows logs → Application. I have find some error but can’t find the reason. Also tried with Control Pan…

Error 500 when navigating to Orchestrator instance from your Cloud Account

Issue: You encounter this error page when you try to navigate to your Orchestrator instance from the Cloud platfrom: [image] Cause: Having both IPv4 and IPv6 address configured to connect to the internet might trigger an error message when accessing a service from your Cloud Platform account. Workaround: Try disabling IPv6 from your computer’s network card. To do so, follow the steps below Navigate to Control Panel\Network and Internet\Network Connections: [image] You can also quickl…

Cheers!!

[ruchirmahajan]

Hello @Gokul_Murali

I hope you are doing well.

Please take a look at the following similar thread by @Gokul001 , hope it helps and resolves the issue -
Unexpected error occurred 500

Thanks and Regatds,
@ruchirmahajan

[Gokul_Murali]

This orchestrator log is full and we have trouble shooted the issue.

Is the resolved issue is related to that.

[pikorpa (Piotr Kołakowski)]

Hey @Gokul_Murali
Can you try this method?

Database Maintenance For Orchestrator

Procedure for Database maintenance and deletion of data of more than 30 days. Step1 : Take back up of PROD DB (UiPath) from the database server Step 2: Run the queries to delete the rows in table DELETE FROM [dbo]. [AuditLogEntities] WHERE AuditLogId in (select Id from dbo.auditlogs where DateDiff(day, ExecutionTime, GetDate()) > 30) Delete from dbo.auditlogs where DateDiff(day, ExecutionTime, GetDate()) > 30 DELETE FROM [dbo]. [AuditLogEntities] WHERE AuditLogId < ????? DELETE FROM [dbo].[jo…

Orchestrator - Maintenance Considerations