Recording not successful

Help
1

Hi,

I am facing a problem with recording, in the software i am using, whenever I want to use Click Image in citrix recording, after selecting the image, there is an error prompting that the step was not recorded successfully. What can I do about it. It only happens when im trying to record something inside the software.

2

hey @ZacZ

you can try with click image activity without recording as well as a workarround :slight_smile:

Regards…!!

3

Hey @aksh1yadav, thanks for your reponse

I have tried using click image too but the same thing appeared, any idea whats the cause of it?

4

What error you were getting at that time by using click image indication?

5

I could select the image but cannot indicatescope: it saysHRESULT E_FAIL has been returned from a call to a COM component

6

Hai i also face this problem how to resolve this error please tell me permanent solution ?